News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Portland Weather

condition Condition: Partly Cloudy
Temperature: 43°
High: 45° - Low: 33°

Latest Headlines

in Black Friday, Entertainment

Santa’s little helpers break world record in Bangkok

Fresh
elf

Thousands of schoolchildren helped break the world record for the largest gathering of Christmas elves.

in Viral Videos

WATCH: The turkey production line

20-overlay4

Ever wonder how that turkey makes it to your table?

in Viral Videos

‘Friends of the Galaxy’ mashes up hit movie, sitcom

24-overlay2

If "Guardians of the Galaxy" was set to the "Friends" theme.